"Once a message has been sent electronically, the writer has ceded power not just to the recipient, but to whomever the recipient chooses to forward the information. To access electronic communication ..."
- Kent Alan Robinson
"Most people do not see their words as power."
"A single employee, with one message, can succinctly capture the essence of a corporation the same way an iconic photograph captures a moment. Unfortunately, it is usually the negative massages that ar..."
"An email cannot be ignored. You may wish an email was not sent to you, because you learned what you did not want to know, but it must be acted upon because there is now a permanent record linking you ..."
"Emails are viewed as an essential historical record of an organization. A record that cannot be expunged must be created with care or not created at all."
"History was once rewritten by the victors. Now we write our own immutable histories with every email, text, and post."
"...with electronic communication, what one writes in a moment, eternity will not erase."
"Electronic communication has transmuted conversations into durable and accessible records. Revisionist history has gone the way of the phone booth."
"People act in ways to maximize their self-interest within a company, so create incentives that align employee's objectives with the organization's mission statement. Reward compliance with core values..."
"EWI: Emailing While Intoxicated"