"Whether you smile to make a great first impression for customer service, building rapport, communicating your intentions, networking, sharing your happiness, closing deals, or demonstrating you are fu..."
- Susan C. Young
"Smiling Bloopers• Insincere smiling can backfire! (Different from a shy smile that just beckons a friendly "hello.")• Transitioning from a smile to a straight face, too quickly, may give others the im..."