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"And as is often the case, the people who would benefit the most from reading a book like this are the ones least likely to buy and read it. For you, however, this chapter will serve as a sterling remi..."

- Susan C. Young

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"You already know the difference between being a gracious person versus a rude one."

- Susan C. Young

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"Impeccable manners and courteous behavior are the hallmarks for healthy relations and human interaction."

- Susan C. Young

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"Polite people tend to be more respected, admired, and appreciated than their rude counterparts."

- Susan C. Young

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"Your manners are critical for both making a positive first impression and creating success in life, love, and business."

- Susan C. Young

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"Without civilized social graces, not only is life more difficult, but a positive first impression can be destroyed as fast as it is made."

- Susan C. Young

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"Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the high road to rise above the ever-increasing rudeness and stand apart fr..."

- Susan C. Young

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"While good old-fashioned manners and etiquette have worked for centuries, new standards and expectations have come into play with the modern world. Behaviors which would have been appalling in the pas..."

- Susan C. Young

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"I remember hearing years ago about a centenarian being interviewed on her birthday. She was asked, “Throughout your life, you have witnessed amazing change and innovation. The past one-hundred years h..."

- Susan C. Young

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"The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on th..."

- Susan C. Young

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