"The business we're in is more sociological than technological, more dependent on workers' abilities to communicate with each other than their abilities to communicate with machines."
- Tom DeMarco
"Good management is the lifeblood of the healthy corporate body. Getting rid of it to save cost is like losing weight by giving blood."
"Any vigorous competition will entail at least two elements: offense and defense. Offense is the effort you put into scoring against your opponents, and defense is the effort you apply to stop them fro..."
"If the essential task of middle managers is reinvention, when is that task to be carried out? The answer is, during time that is not used up directing day-to-day business. The fact that managers have ..."
"There is no such thing as "healthy" competition within a knowledge organization; all internal competition is destructive. The nature of our work is that it cannot be done by any single person in isola..."
"Managers who inspire extraordinary loyalty from their people tend to be highly charismatic, humorous, good-looking, and tall. So, by all means, strive to be those things. If you don't feel able to imp..."
"The best predictor of how much work a knowledge worker will accomplish is not the hours that he or she spends, but the days. The twelve-hour days don't accomplish any more than the eight-hour days. Ov..."
"When stress is the problem, slack is the solution."