"I cannot even imagine where I would be today were it not for that handful of friends who have given me so much of themselves, helped me find so much of me, and always been there to support when I need..."
- Ted Rubin
"Look at your own behaviors and ask yourself, “Would I want to be my friend???"
"REAL trumps PERFECT... because REAL creates TRUST."
"Listen for “Moments” — and Make it Personal"
"It's about "Moments," not Milestones."
"If you are only focused on the Money... You risk completely overlooking the People."
"Boomers were the original Millennials."
"LESS fabrication, MORE facilitation"
"ROR: Return on Relationship™, #RonR… simply put the value that is accrued by a person or brand due to nurturing a relationship. ROI is simple $’s and cents. ROR is the value (both perceived and real) ..."
"Make this part of your brand DNA... Tell Your Story In a Way People Will Care."