"The future or organizations have amazing digital traits such as customer-centricity, empathy, and participation."
- Pearl Zhu
"The organizational fit is the good balance of the fitting attitude and misfit thinking."
"For humans to move to higher ground, we must have different views, but share the common ground as well."
"The multidimensional digital effects provide impressive advantages in terms of the speed of delivery, the quality of information for decision making, and the wisdom of digital workforce."
"Awareness is the first step of Change Management, it starts from the mindset level."
"Changes at any level within an organization (individual, team or organization) or across business ecosystem require intent."
"You don’t need to be a psychologist to manage change, but you need to understand psychological emotions behind changes."
"It takes courage, motivation, discipline, and persistence to get out of comfort zone."
"Just like changing personality, culture change is possible but difficult."
"It takes critical thinking to frame the right problem and empathetic thinking to address the correct need."