"Innovation is the change, Change Management needs to be an integral part of innovation management."
- Pearl Zhu
"The “result” of micromanagement is perhaps tangible in the short run, but more often causes damage for the long term."
"To think critically, it is first maturing and distancing a bit from self, no matter what level one lives on Maslow’s hierarchy of needs."
"To clear the path, whether that be the elimination of obstacles, closing the blind spots, or to provide guidance, so that the business as a whole can take a digital leap and unleash its full potential..."
"Perhaps the difficulty in measuring Change Management is that the very thing we are measuring is changing."
"Be humble, desire insight, squash arrogance, and be cognizance of unknown."
"Whatever the measurement system is, it needs to be consistent, repeatable and as unbiased as possible."
"If you make change part of your operation routine and your DNA, and then change becomes easier to deal with, and even become an ongoing core business capability."
"To make change sustain, the important thing is “end-to-end” performance."
"Organizational maturity is not just about technical excellence or process efficiency, but also about business effectiveness, agility, innovation intelligence, and people-centricity."