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"But moving from enabling the business to being the business is challenging work. It means changing governance models, organizational structures, delivery methodologies and hiring practices. It means t..."

- Martha Heller

change

"Lately, however, I have changed my thinking on this. I have a new Greek mythological figure in mind for the CIO; Cassandra. Cassandra made the critical relationship-building error of spitting on Apoll..."

- Martha Heller

powerleadershipprophesy

"As a CIO, you are the first to step into traffic, to stand alone during a period of change before people come on board. That takes personal courage...Traditionally, in IT, we like to please. But IT is..."

- Martha Heller

courageriskpopularity

"If you want to have an impact in your company, have a point of view that sometimes challenges the status quo but do the work required to make the point of view an informed one."

- Martha Heller

factshumilityinformed

"The CIO is that one leader who can see everything that is happening within the organization," says Victor Fetter, CIO of LPL Financial. "The CIO looks at every transaction and every customer service e..."

- Martha Heller

perspectiveefficiency

"But here's the rub: looking across silos for opportunities to improve capabilities is one thing; creating a vision for how to seize those opportunities as another. Communicating that vision effectivel..."

- Martha Heller

opportunitiessilos

"Someone once told me that, when your operations are not good, you should not talk strategy," says Iyer. "Fair enough. But the opposite is also true. If operations are good, then you must talk strategy..."

- Martha Heller

strategystrategic-thinkingstrategic-leadership

"CIOs, more than any other executive, have an end-to-end view of how the business works and the tools to turn that view into insights. CIOs can see endless opportunities for improvement and change."

- Martha Heller

improvement