"Other thoughtful year-round gestures to staff included silver picture frames for wedding anniversaries, flowers to ailing spouses, additional checks for medical bills and even a pet dog"
- Estella M. Chung
"Post kept bound books with typed lists of gifts sent and received ... jeweler Harry Winston sent her a box of cheese"
"Luggage and guests did not travel together ... in fact, luggage went by a different route, so suitcases could be distributed to guest rooms before they arrived"
"Up to four chauffeurs, two secretaries, two personal maids, and a masseur traveled with her to each home"