"If you can't sleep, then get up and do something instead of lying there and worrying. It's the worry that gets you, not the loss of sleep."
- Dale Carnegie
"When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion."
"I don't blame you one iota for feeling as you do. If I were you I would undoubtedly feel just as you do."(...) You can say that and be 100 percent sincere, because if you were the other person you, of..."
"Once you take the time to consider the other person's perspective, you will become sympathetic to his feel ins and ideas. You will be able to authentically and honestly say, "I don't blame you for fee..."
"Any fool can criticize, complain, and condemn—and most fools do. But it takes character and self-control to be understanding and forgiving."
"Many people begin their criticism with sincere praise followed by the word "but", which signals that the criticism is about to begin. This may make the listener questions the sincerity of the praise. ..."
"Let's realise that criticisms are like homing pigeons. They always return home. Let's realise that the person we are going to correct and condemn will probably justify himself o herself, and condemn u..."
"If you want to conquer fear, don't sit at home and think about it. Go out and get busy."
"Even god doesn't propose to judge a man till his last days, why should you and I?"
"The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener— a listener who will be silent while the irate fault-finder d..."